Refund Policy

Last Updated:

1. Right of withdrawal (EU/EEA)

Under EU consumer law, you have 14 days from delivery to withdraw from your purchase without giving a reason. Contact us to initiate a return.

2. Return conditions

Products must be returned in original, unopened packaging. Used or damaged products may not be eligible for refund.

3. Refund process

Once we receive and inspect the returned product, we will process your refund within 14 days to your original payment method.

4. Defective products

If you receive a defective product, contact us immediately. We will arrange replacement or refund as appropriate.

5. Contact

Shythrelthel, Amagerbrogade 158, 2300 København, Denmark. Email: infocenter@shythrelthel.world